How We Rate Casinos
At Anthanna, we evaluate online casinos using a rigorous methodology to help Australian players find safe, fair, and rewarding gaming experiences. Our ratings are based on independent research and player feedback. Here's how we assess each casino, including Rocket Play and other platforms.
1. Licensing & Regulation
We prioritize casinos with valid gaming licenses from reputable jurisdictions. We verify credentials from:
- Malta Gaming Authority (MGA) – Strict EU regulatory standards
- UK Gambling Commission (UKGC) – High consumer protection requirements
- Curaçao eGaming License – International compliance framework
- Australian Local Licenses – Where applicable for AU-regulated operators
Unlicensed casinos receive automatic disqualification from our recommendations.
2. Game Selection & Software Providers
We assess the breadth and quality of gaming options available:
- Slots – Variety, themes, RTP percentages, and progressive jackpots
- Live Casino – Live dealers, table variety, streaming quality, and interaction
- Table Games – Blackjack, roulette, baccarat, poker variants
- Software Providers – Partnerships with industry leaders (Microgaming, NetEnt, Evolution Gaming, Pragmatic Play, etc.)
We rate casinos higher if they offer 500+ games from multiple top-tier providers.
3. Bonus Terms & Wagering Requirements
We scrutinize promotional offers for fairness and transparency:
- Terms & Conditions – Clarity, completeness, and accessibility of bonus rules
- Rollover/Wagering Requirements – Typical 35x–50x is considered reasonable; we flag unrealistic requirements
- Maximum Cashout Limits – Restrictions that unfairly cap winnings are noted
- Bonus Eligibility – Country restrictions, game exclusions, and validity periods
We favour casinos with transparent, player-friendly bonus structures.
4. Payment Methods & Withdrawal Speed
We evaluate banking options for convenience and security:
- Cryptocurrency – Bitcoin, Ethereum, and other digital currencies
- E-Wallets – PayPal, Skrill, Neteller, Apple Pay
- Bank Transfers – Direct deposits and wire transfers
- Local Methods – BPAY, POLi for Australian players
- Withdrawal Speed – We track average processing times (1–5 business days is standard)
Casinos offering multiple payment options and fast withdrawals score higher.
5. Customer Support
We assess the quality and availability of player assistance:
- 24/7 Live Chat – Real-time support in English
- Email Support – Response times and solution quality
- Phone Support – Availability and helpfulness
- Responsiveness – Average time to resolution and first-contact satisfaction
- Knowledge Base – FAQ sections and self-help resources
We only recommend casinos with responsive, knowledgeable support teams available at all hours.
6. Mobile Experience
We test and rate the mobile platform for usability and functionality:
- Responsive Design – Seamless gameplay on smartphones and tablets
- Dedicated Apps – iOS and Android app availability, features, and performance
- Loading Speed – Fast performance and smooth navigation
- Game Variety on Mobile – Full library accessibility or limitations
In 2026, a casino's mobile experience is as critical as its desktop platform.
7. Responsible Gaming Tools
We prioritize player protection and harm minimization measures:
- Deposit Limits – Daily, weekly, and monthly caps on deposits
- Self-Exclusion – Temporary or permanent account restrictions
- Cooling-Off Periods – Mandatory breaks from gambling
- Reality Checks – Session timers and reminders
- Gambling Problem Resources – Links to Gambler's Help, Gamblers Anonymous, and counselling services
Casinos with comprehensive responsible gaming features receive higher ratings regardless of other factors.
8. Our Rating Scale
We rate casinos on a scale of 1 to 10, with the following breakdown:
- 9–10 (Excellent) – Top-tier casino meeting all criteria with outstanding features and player satisfaction
- 7–8 (Very Good) – Strong casino with minor areas for improvement; recommended for most players
- 5–6 (Good) – Solid offering with some limitations; suitable for experienced players aware of trade-offs
- 3–4 (Fair) – Below-average experience; significant concerns noted; not recommended
- 1–2 (Poor) – Major red flags including licensing issues, unfair terms, or poor service; not recommended
Ratings are updated regularly to reflect changes in casino operations, new player reviews, and emerging industry standards. We do not accept payment for ratings and maintain editorial independence across all reviews on Anthanna.com.